Shipping & Returns

Shipping

We ship using calculated shipping rates with USPS or UPS and orders are usually processed in one business day. You are able to select faster shipping options such as expedited or next day at checkout along with leaving an order comment if needed. We offer free domestic shipping for all orders over $150. 

 

Returns Policy

If you need to return an item, please Contact Us or send an email to orders@acureausa.com with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order. You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund much more quickly. This time period includes the transit time for us to receive your return from the shipper, the time it takes us to process your return once we receive it and the time it takes your bank to process our refund request.